Fair & Transparent Billing
Updated Refund Policy for ImagineLab.art
Spend your time creating, not worrying about fine print.
Effective Date: August 04, 2026
At ImagineLab.art, we want you to spend your time creating. As a premium SaaS product and a sister-concern venture of Editorialge Media LLC, we provide access to powerful and expensive AI computing engines. Because our platform provides immediate access to high-octane computing power, our refund policy is straightforward.
PayPal
Global digital payments.
Stripe
Cards and checkout.
UPI
Indian local payments.
bKash
Bangladesh local payments.
Wise
International transfers.
Bank Transfer
Enterprise-friendly transfers.
We stand behind ImagineLab with a 7-day money-back guarantee for new subscribers.
• Eligible: First-time paid subscription only. You must not have used more than 20% of your allocated EDT for the billing cycle.
• How to Claim: Email support@imaginelab.art within 7 days of your first payment with the subject line "Refund Request — 7-Day Guarantee." Include your account email and order ID.
• Processing: Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank or payment provider.
• Not Eligible: Accounts that have used more than 20% of their EDT, renewals after the first billing cycle, or accounts flagged for abuse or policy violations do not qualify.